Refund

Desim Studios

Our Refund Policy was last updated on 22 june 2024.

We believe that our Creo Mastery course is the best in the market. Designed to ensure you master Creo, even with no prior knowledge, our comprehensive video lectures and personalized support guarantee your success. If you have any doubts, we offer 1-to-1 support sessions via Google Meet to resolve all your queries. You will also have lifetime access to all course materials. To further assure your satisfaction, we offer a full refund within the first 7 days from the start of the course, no questions asked. After the initial satisfaction guarantee period, refunds are conditional upon participating in at least two 1-to-1 support sessions. If you remain unsatisfied, you can request a partial refund (50%) between days 8 and 49. No refunds will be issued after day 49, but you will continue to have access to course materials and support for an additional 7 days (up to day 56) to ensure you fully understand the content.To request a refund, please contact our support team at desimstudiosrefund@gmail.com within the specified refund period. Include your name, date of enrollment, and payment proof (like a screenshot), and mention which unit you have doubts about and the model number. We will then send you a 1-to-1 Google Meet link according to your nearest available time. If you are still unsatisfied after the support session, we will process your refund. This refund policy ensures you have a risk-free initial period to assess the course, encourages engagement with our support system, and provides extended support to maximize your learning outcomes.

Desim Studios